Frequently Asked Questions
Answers about how ITVedas Services works. For questions about a specific service, see that service's page.
Do you build a direct payment relationship, or do I pay through Fiverr/Upwork?
For this initial phase, you pay through Fiverr or Upwork once a project starts. ITVedas Services doesn't process payments directly yet.
How fast will I hear back after submitting a requirement?
We review every requirement personally. We don't guarantee a specific response time or 24/7 coverage — mark your requirement's urgency in the form and we'll prioritize accordingly.
Is there a cost to submit a requirement?
No. Submitting your IT requirement, and the review that follows, is free. You only pay once you agree to a scoped project.
What size businesses do you work with?
Mostly businesses with roughly 5–100 employees — startups, remote teams, agencies and small companies without dedicated IT staff. Smaller and larger teams are welcome to submit a requirement too.
Do you offer 24/7 or guaranteed-SLA support?
No. We're upfront that this isn't a 24/7 operation. If your business needs guaranteed SLAs, tell us in your requirement and we'll be honest about whether we're the right fit.
What information do you need from me?
Just a plain-English description of the problem, roughly how many users/devices are involved, your budget range and how to reach you. Technical detail helps but isn't required.
Is my information kept private?
Yes. Requirement details are used only to assess and deliver your request. See our Privacy Policy for details.
Can I attach screenshots or documents to my requirement?
Yes, the requirement form supports optional file attachments with size and type restrictions for safety. Executable files are not accepted.
Still have a question?
The fastest way to get an answer is to just tell us your situation.
Post Your IT Requirement